Terms & Conditions

Bit Jelly's Terms & Conditions — Clear & straightforward

Please read these Terms & Conditions carefully before using the Bit Jelly platform. We believe our users have the right to be fully informed.

Last updated: January 2026

The Core Principles Behind Our Policies

Every term at Bit Jelly is designed with player protection and transparency in mind

User Protection

We have strict measures in place to protect your account, personal information, and funds.

Full Transparency

No hidden terms. From bonuses to withdrawals, every rule is written in plain language.

Fair Use Policy

Bit Jelly treats all users with equal respect. The same rules apply to everyone, without exception.

Transparent Transaction Policy

All terms related to deposits, withdrawals, and bonuses are communicated upfront. No hidden charges apply.

Responsible Gaming

We are committed to keeping gaming a form of entertainment. Limit setting and self-exclusion features are available.

Legal Compliance

Bit Jelly operates in full compliance with all applicable laws and regulations. Licensed and regulated platform.

1. General Terms & Conditions

By accessing or using the Bit Jelly platform, you fully agree to these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our platform.

These Terms & Conditions constitute a legal agreement between Bit Jelly and its users. Bit Jelly reserves the right to amend these terms at any time, and continued use of the platform following any changes will be considered acceptance of the revised terms.

Important: These Terms & Conditions apply to individuals aged 18 and above only. Use of Bit Jelly by minors is strictly prohibited.

Bit Jelly is an entertainment platform. There is no guarantee of earning income through gaming. Please consider your financial situation before playing, and only wager what you can afford to lose.

2. Account Registration & Verification

To register on Bit Jelly, you must provide accurate and complete information. We reserve the right to close any account created with false or incomplete details at any time.

Registration Requirements:

  • You must be at least 18 years of age.
  • Each individual may only register one account.
  • The mobile number and email address provided at registration must be active and belong to you personally.
  • Creating an account using another person's identity is strictly prohibited.
  • You are solely responsible for keeping your account password confidential.

KYC Verification:

You may be required to complete KYC (Know Your Customer) verification before making a withdrawal or for transactions above a certain amount. This involves submitting a copy of your National ID, passport, or driving licence.

If multiple accounts are found, all associated accounts will be closed and their balances may be forfeited.

3. Deposit & Withdrawal Policy

You can easily deposit and withdraw on Bit Jelly using bKash, Nagad, and Rocket. All transactions are completed through secure, encrypted connections.

Deposit Rules:

  • Minimum deposit amount: ৳200
  • Deposits must be made from a mobile banking account registered in your own name.
  • Deposits made through third parties are not accepted.
  • Deposits are typically credited to your account within 1–3 minutes.

Withdrawal Rules:

  • Minimum withdrawal amount: ৳500
  • Withdrawals can only be made to a verified account.
  • Standard processing time: 10 to 30 minutes.
  • Wagering requirements must be met before withdrawing any bonus winnings.
  • Suspicious transactions may require additional time for verification.
Bit Jelly does not charge any hidden fees. However, your mobile banking service provider may apply their own charges.

4. Bonus & Promotion Terms

Bit Jelly regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the offer page.

General Bonus Terms:

  • The welcome bonus is available to new members only and can be claimed once.
  • Bonus funds cannot be withdrawn directly — the required wagering conditions must be met first.
  • Claiming multiple bonuses from the same person, device, or IP address will be treated as fraudulent activity.
  • Bit Jelly reserves the right to cancel any bonus or modify its terms.
  • Once a bonus expires, it will be automatically cancelled.
If bonus abuse or fraudulent activity is proven, the account and its entire balance will be forfeited.

5. Gaming Rules

All games on Bit Jelly are tested by independent third parties and use certified RNG (Random Number Generator) technology. Game outcomes cannot be manipulated.

  • If a technical issue causes a game round to be incomplete, Bit Jelly reserves the right to void that round.
  • Exploiting software errors or bugs to gain an unfair advantage is strictly prohibited.
  • Using automated bots or software to play is strictly prohibited.
  • Colluding with other players to gain an unfair advantage is not permitted.
  • Abusive behaviour towards dealers in Live Casino games is strictly prohibited.
If you have a dispute regarding any game outcome, contact our support team within 72 hours.

6. Responsible Gaming Policy

Bit Jelly firmly believes that gaming should be an enjoyable form of entertainment — not a source of addiction. We encourage all players to game responsibly.

Our Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Limits: Set a time limit for how long you play in a single session.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: Review your gaming activity and statistics at regular intervals.

If you feel that gaming is having a negative impact on your life or your family's, please contact our support team right away. For more information, visit our Responsible Gaming View the page.

7. Privacy & Data Protection

The security of your personal information is a top priority for us. Bit Jelly uses 256-bit SSL encryption to keep all your data protected.

  • Your personal information will never be sold to third parties.
  • Your information is never shared unless required by law.
  • Data stored on our servers undergoes regular security audits.
  • You have the right to request deletion of your personal data (subject to legal obligations).

For more details, visit our Privacy Policy Read the page.

8. Account Closure & Suspension

Bit Jelly may suspend or permanently close your account for any of the following reasons:

  • Violation of these Terms & Conditions.
  • Registering or completing KYC using false information.
  • Bonus abuse or fraudulent activity.
  • Operating multiple accounts.
  • Suspected involvement in money laundering or any illegal activity.
  • Being under the age of 18.

You can close your account at any time by contacting our support team. Before the account is closed, you will be given the opportunity to withdraw any remaining balance (subject to applicable conditions).

9. Dispute Resolution

If you have a complaint or concern, please reach out to our support team first. We will do our best to resolve the matter promptly and fairly.

  • All complaints must be submitted within 72 hours of the incident.
  • Once a complaint is submitted, we will provide an initial response within 48 hours.
  • Complex cases may take up to 7 business days to resolve.
  • You may appeal our decisions to the relevant regulatory authority.
To submit a complaint, email us at: support@bitjelly.app

10. Changes to Terms & Conditions

Bit Jelly may update these Terms & Conditions at any time. For significant changes, we will notify you via email or a platform notification.

Continuing to use the platform after any changes have been made means you accept the updated Terms & Conditions. We recommend checking this page regularly to stay informed.

These Terms & Conditions were last updated: January 2026

FAQ

Answers to the most frequently asked questions about our Terms & Conditions

Yes, Bit Jelly does not charge any hidden fees. We do not apply any fees on deposits or withdrawals from our end. However, bKash, Nagad, or Rocket may have their own service charges, which are governed entirely by those payment providers.

Yes, you can close your account at any time through our support team. Before closure, you will have the opportunity to withdraw your remaining balance, provided no terms have been violated.

A wagering requirement means you must wager your bonus funds a set number of times before you can withdraw them. For example, a 10x wagering requirement on a ৳100 bonus means you need to place a total of ৳1,000 in bets before withdrawing. The wagering requirement for each bonus is clearly stated on the offer page.

For significant changes, we will send a notification to your registered email and post a notice on the platform. The date of the latest update will also always be displayed at the top of this page.

If you experience a technical issue during a game, contact our support team immediately. Keeping a screenshot or video as evidence will help speed up the investigation. Complaints reported within 72 hours of the incident will be investigated and acted upon accordingly.

Read the terms? Now join Bit Jelly!

All rules are transparent, all terms are clear. Open an account today and enjoy a safe, rewarding gaming experience.

By registering, you agree to these Terms & Conditions

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